Refund policy

RETURN & REFUND POLICY

Because our products are made to order, we generally do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at thevigilantfewco@gmail.com within 30 days of delivery. Include your order number and clear photos showing the issue.

If the issue is confirmed, we will work with you to provide a replacement or refund at no additional cost.

SIZE & COLOR SELECTION

Please review the product description and size guide carefully before ordering. Because each item is made specifically for your order, we generally cannot offer returns, refunds, or exchanges when the wrong size or color was selected at checkout.

CANCELLATIONS & ORDER CHANGES

Orders enter production quickly. If you need to cancel or modify an order, contact us as soon as possible. We cannot guarantee cancellations or changes once an order has entered production.

LOST OR MISSING ORDERS

If you believe your order has been lost in transit, please contact us at thevigilantfewco@gmail.com with your order number so we can investigate the shipment.

QUESTIONS

If you have questions about your order or this policy, contact us at thevigilantfewco@gmail.com.